LEGAL REFERENCE

Your privacy and account security matter to us

We've built delislot around one core principle: your personal data, payment information and gameplay history stay protected every moment you're in your account. This policy explains exactly how...

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What we collect and why

When you open an account with delislot, we collect your name, email, phone number and payment details so we can verify your identity, process deposits and withdrawals, and communicate account updates. We also track your gameplay, session times and device information to improve performance and detect irregular activity. We store your transaction history with DANA, OVO, GoPay and QRIS to reconcile payments

and meet Indonesian financial regulations. All collected data is processed only to serve your account, comply with local law, and prevent fraud.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions about your privacy

REVIEW SIGNALS

How we earn your trust

Encryption Standard

All traffic between your device and our servers runs on TLS 1.2 or higher, meaning payment and login credentials are...

Third-Party Audit

We commission independent security reviews annually to verify data handling practices and spot vulnerabilities before they become risks.

Compliance with Indonesia

Our policy aligns with Indonesian Personal Data Protection Law (Law No. 27 of 2022) and payment regulations set by Bank...

No Selling Your Data

We never sell, rent or share your personal information with third parties. We only share data with payment processors and...

Clear Retention Rules

Account data is kept for as long as your account exists plus five years after closure to meet tax and...

Incident Response Plan

If a data breach occurs, we notify affected users within 48 hours and provide guidance on account protection steps and...

How our privacy promise compares

Data Minimisation	We ask for only the information needed to run your account and process your DANA, OVO, GoPay or QRIS payments — nothing extra.
User Control	You choose whether to receive promotional emails, adjust privacy settings, or download your data directly from the dashboard anytime.
Payment Isolation	Payment details are encrypted separately and never stored on the same server as your gameplay record or personal profile.
Transparent Cookies	We disclose every tracking cookie and what it does. You can disable non-essential cookies without losing access to core account features.
No Algorithmic Profiling	We don't use your data to build psychological profiles or manipulate session design. Our analytics focus on technical performance only.
Dispute Resolution	If you disagree with how we've handled your data, you can lodge a formal complaint with the Indonesian Data Protection Authority (LDPK).
Vendor Accountability	Every third party we work with (payment processor, hosting provider, email service) signs a data processing agreement guaranteeing the same security standard we use.

Privacy features built into your account

Session Timeout

Your account automatically logs out after 15 minutes of inactivity to prevent unauthorised access if you step away from your device.

Two-Factor Authentication

Enable SMS or email verification at login so only you can access your account, even if someone obtains your password.

Payment History Archive

Download a complete record of all deposits, withdrawals and transactions via DANA, OVO, GoPay or QRIS directly from your account.

Device Recognition

We log which devices accessed your account and when. Spot unfamiliar login attempts and revoke device access instantly from settings.

Anonymised Analytics

We track gameplay trends without linking them to your name. Your session reports never identify you individually to internal teams.

Data Deletion Request

Close your account and request permanent deletion of personal data. We'll remove records within 30 days, subject to legal retention requirements.

Privacy policy questions answered

Payment data is encrypted using TLS 1.2 during transit and stored in a separate, isolated database with restricted access. We never store full card or account numbers — only transaction hashes and payment processor tokens. DANA, OVO, GoPay and QRIS credentials are handled directly by the payment provider, not by us.

No. We never sell or share your data with marketers, data brokers or unrelated third parties. We only share information with payment processors, fraud-detection partners and regulators where Indonesian law requires it. Every third party signs a strict confidentiality agreement.

We retain your data for five years after closure to comply with Indonesian tax and financial regulations. You can request permanent deletion after that period. During the retention window, your data remains encrypted and inaccessible to the live platform.

Yes. We use essential cookies to keep you logged in and functional cookies to measure site performance. You can disable non-essential cookies in your account settings without losing access. Essential cookies cannot be turned off because they're required for your account to work.

We monitor our systems 24/7 for unauthorised access. If a breach occurs, we notify you via email within 48 hours with details of the incident, affected data and steps to protect your account. You can also enable login alerts in your settings to spot suspicious activity immediately.

Your gameplay record is private. We use it only to calculate payouts, detect fraud and improve game performance. We never sell session data to game providers or use it to build marketing profiles. Promotional emails are opt-in only and you can unsubscribe anytime.

Log in immediately and change your password. Enable two-factor authentication in security settings. Check your device list and revoke any unfamiliar logins. Contact our support team to report the breach, and we'll investigate for 48 hours and lock your account if needed.